Our Resident Value Add Benefit Package is a required on all BPM leased homes.
INITIAL LEASE / RENEWAL ADMINISTRATION
Beyond Property Management, Agent for Owner, will process the Resident application and execute the Lease Agreement on behalf of the Owner. The Initial Lease Administration to collect all paperwork, draft the lease, execute all documentation, and conduct the initial move-in on behalf of the Resident. This also applies to lease renewals.
UTILITY & MAINTENANCE REDUCTION PROGRAM:
If you have a heater that requires a filter, then Resident is automatically enrolled in this program. HVAC filters will be delivered to their home approximately every 6 months under the Utility & Maintenance Reduction Program. This program helps the Resident save up to 15% on monthly heating and cooling bills, improve the indoor air quality in the residence, and deliver quality air filters.
UTILITY CONCIERGE SETUP:
The utilities concierge service will assist in connecting Resident's rental home. When available, the concierge also negotiates discounts on services on Resident's behalf.
To schedule utilities to be turned on or transferred into Resident's name on lease commencement date. Our concierge Utility Service, Citizen Home Solutions, will be contacting Resident by phone to help setup Resident's utilities. This is a free service to assist Resident with connecting utilities, cable and internet.
CREDIT REPORTING FOR ALL RENTAL PAYMENTS TO EXPERIAN'S RENT BUREAU:
Receive the benefit of positive credit reporting for all on-time rental payments to Experian's Rent Bureau.
24/7 MAINTENANCE HOTLINE & LIVE PHONE SUPPORT:
Reach a live person after hours for following the prompts at (858) 222-4663 ext 4. for all maintenance emergencies.
You have a 24/7 access to your Resident portal to submit maintenance requests, pay online with checking account information, credit, and/or debit cars, set up payments on auto draft.
RENTAL LOCKBOX USAGE:
Move-ins and Move-outs have never been so easy! No need to drive to our office to get move in access. No need to drive to our office to turnover 100% possession of the property by returning keys. Simply use the Resident personal BPM managed lockbox. This lockbox is for the Resident to utilize during their occupancy. The lockbox code will be given to Resident once the Resident provides all move-in items.
YEARLY PROPERTY VISITS:
Management will schedule visit to check on the property and make sure that the Resident is doing okay.
WAIVER OF ONE LATE FEE:
Management will grant waiver of one late fee if monies owed is paid by the 15th of the month.
By investing in software, Management Company is able to allow texting. Resident can communicate via text with Management Company. Texts are not to be used for maintenance requests, move out notices, and/or turnover possession.
PREFERRED VENDOR ACCESS:
Management Company keeps our vetted vendors "employed". With this, Management Company receives discounts on work performed by a lot of our vendors. A part of the Resident Benefit Package, Management Company to share our trusted vendor list.
PAPERLESS/DOCUMENT STORAGE/ELECTRONIC SIGNINGS:
Management Company to store vital leases and addendas for Resident. Resident can also sign Leases, Addendas, & Renewals via electronic signature.
DISCOUNTED SALES COMMISSION:
If you choose to use BPM as your trusted Realtor, BPM will find you a home for only 2% sales commission which is paid by the Seller. Anything over the Seller's paid commission to the Buyer's agent, goes directly to you!