Tenant FAQs

Answers to your frequently asked questions

  • Can you hold a place before I apply?

    We cannot hold a property before receiving an application. We process all applications on a first-come-first-serve basis and cannot hold a property for more than 24 hours between the time an application is approved and the lease is signed/deposit is paid.
  • Do I pay first month’s rent and last month’s rent with my security deposit?

    No, your security deposit does not include first and last month’s rent, and is fully refundable at move out.
  • Is the deposit refundable?

    Yes, your deposit is 100% refundable. It is our goal to return your deposit back to you in full.
  • You have a property I want to rent. How do I apply?

    You can apply for any of our available properties here. Please remember, we run all applications in the order they are received in full. Please take care to ensure there is no missing information.
  • How do I pay rent?

    Beyond Property Management offers two rent payment options. You can pay your rent online and conveniently through your resident portal, or deliver your rent payment (must be either check or money order made out to Beyond Property Management) to our office.
  • I want to move out, but my roommate wants to stay. What do I do?

    If you would like to leave the property but your roommate would like to stay, we ask you contact your property manager to begin the steps to complete a roommate release addendum. We do require that the remaining resident financially qualifies for the property on their own prior to removing the other resident from the rental agreement.
  • Who needs a cosigner?

    Cosigners will assist applicants in the approval process if they do not meet rental requirements for credit, income, or rental history. Obtaining a cosigner does not guarantee approval. If the property allows co-signers, the income must be 5 times the amount of rent.
  • Who is responsible for paying for repairs & maintenance requests?

    While most repairs are covered by the owner or insurance, there are exceptions. If it was avoidable damage caused by misuse or negligence, or if the damage is explicitly stated in the lease agreement that it is the tenant’s responsibility, then it would be your expense. You may refer to your lease to determine which charges are the tenant’s responsibility.
  • Why do I need renters insurance?

    We require renters insurance at all of our properties. We recommend getting coverage independently to ensure you have coverage that suits your needs, but you can choose to be on Beyond Property Managements liability only insurance policy for a monthly fee.
  • How do I make maintenance requests?

    All maintenance requests are made through your tenant portal, which you can access here.